Privacy Policy

Privacy Policy
Last Updated: 11-16-24

At Scooby doodoo, llc, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you use our dog waste removal services or visit our website.

By using our services or accessing our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect both personal and non-personal information from you in the following ways:

Personal Information:

  • Contact Information: When you fill out a form, make a purchase, or request a service, we may collect your name, email address, phone number, billing address, and pet-related information (e.g., number of dogs, frequency of service).
  • Payment Information: If you make a payment for our services, we may collect your credit card or payment information via a secure payment processing service. We do not store payment information directly on our servers.
  • Service Information: Information related to your dog waste removal preferences, schedule, and address.

Non-Personal Information:

  • Website Usage Data: We may collect non-personal data about your interaction with our website, such as browser type, IP address, pages visited, and time spent on the site. This data is typically collected using cookies or similar technologies to improve our services and website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our dog waste removal services.
  • To process payments and manage billing.
  • To communicate with you about your service schedule, promotions, or updates.
  • To personalize your experience and respond to customer service requests.
  • To improve our website and services through website analytics and user feedback.
  • To comply with legal requirements or resolve disputes.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption technologies, and restricted access to data for authorized personnel only.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party service providers who help us with business operations, such as payment processors, customer support services, or website hosting.
  • Legal Compliance: If required by law, we may disclose your personal information to comply with a legal obligation, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to remember your preferences, understand your interactions with our website, and analyze web traffic. You can control cookies through your browser settings, but disabling cookies may affect the functionality of some parts of our website.

6. Your Choices and Rights

You have the right to access, update, or delete your personal information. If you wish to review, correct, or remove the personal data we have collected, please contact us at scoobythatdoodoo@gmail.com.

Additionally, you may opt out of receiving marketing emails or promotional communications from us by following the unsubscribe link in our emails or contacting us directly.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 13, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Scooby doodoo, llc
Phone: 9033430690
Email: scoobythatdoodoo@gmail.com
Website: scoobydoodoo.com
Address: Lufkin, TX. 75904

This privacy policy is designed to be compliant with applicable privacy laws, including Texas state regulations and federal laws like the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) for customers in applicable region

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